STATEMENT OF PRIVACY

At ProservCrane & Equipment, Inc., (or ProservCrane e-quipment) we are committed to protecting your privacy. This Statement of Privacy applies to parts.proservcrane.com and Proserv Crane & Equipment, Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to ProservCrane & Equipment, Inc. include parts.proservcrane.com and ProservCrane. The ProservCrane e-quipment website is an e-commerce site that maintains and sells a massive inventory of crane and hoist parts and accessories for nearly any brand of overhead crane. By using the ProservCrane e-quipment website, you consent to the data practices described in this statement.

INFORMATION WE GATHER

We use all information provided during registration and personalization to provide personalized content and services. Any account information you supply will be used only to process requested commerce transactions or to contact you regarding a specific transaction. ProservCrane e-quipment may also use this information in order to generate aggregate reports that help us determine how to improve our users' experience. This data is anonymous and does not contain any personally identifiable information.

ProservCrane e-quipment will not disclose your user information to any outside organization without your consent unless necessary to process a requested commerce transaction. However, ProservCrane e-quipment may disclose user information to the government and/or third parties when we have reason to believe that disclosure of such information is necessary to identify or bring legal action against someone who may be violating our terms and conditions or otherwise causing harm to ProservCrane e-quipment or anyone who could be victimized by such activities, and where otherwise required by law or by legal process. In the event of a bankruptcy, insolvency, merger or acquisition, customer information, including personal information, may be transferred.

COLLECTION OF YOUR PERSONAL INFORMATION

ProservCrane may collect personally identifiable information, such as your name. If you purchase ProservCrane e-quipment’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

USE OF YOUR PERSONAL INFORMATION

We may also use your contact information to e-mail you newsletters that inform you of new products and special features at ProservCrane e-quipment. We may also offer you special promotions from our site or our sponsors. If you prefer not to receive such communications, you may contact us.

Information about your computer hardware and software may be automatically collected by ProservCrane. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the ProservCrane e-quipment website.

ProservCrane e-quipment also derives user information through some simple technical methods. We may use data-tracking software that lets us know what areas of the site you visit most often. This helps us present you with the information and features in which you are most interested. ProservCrane may also contact you via surveys to conduct research about

Your opinions of current services or of potential new products or services that may be offered.
Our site uses cookies to keep track of your shopping cart. We use cookies to deliver content specific to your interests and to save your password so you don't have to re-enter it each time you visit our site.

ProservCrane does not sell, rent or lease its customers’ lists to third parties.

ProservCrane may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to ProservCrane, and they are required to maintain the confidentiality of your information.

SECURITY OF YOUR PERSONAL INFORMATION

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. All of your personal information including your credit card information and sign-in password are stored in an unreadable, encrypted format at all times. This web site and more importantly all user information, is further protected by a multi-layer firewall based security system.

OPT-OUT & UNSUBSCRIBE

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from ProservCrane e-quipment by contacting our Customer Service.

CHANGES TO THIS STATEMENT

ProservCrane will occasionally update this Statement of Privacy to reflect company and customer feedback. ProservCrane encourages you to periodically review this Statement to be informed of how ProservCrane is protecting your information.

CONTACT INFORMATION

If you have any questions about this privacy statement, the practices of this site, or your dealings with ProservCrane e-quipment, you can contact Customer Service.