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WHY SHOULD I BUY FROM PROSERVCRANE E-QUIPMENT?

We maintain a massive inventory of parts and accessories that are in stock and ready to ship 24/7 and since we are the crane parts supply business of industry leader, ProservCrane Group, we know and understand cranes and how a disabled crane can paralyze your operations. So no matter what kind of material lifting equipment your or your company owns, ProservCrane e-quipment is your dedicated source to offering quick response service necessary to insure minimal downtime, which we know is vital to your business’ success.

WHAT IF I NEED A PART THAT IS DISCONTINUED OR NOT IS STOCK?

We are your number one source for all makes and models of crane and hoist parts and accessories. If your part is discontinued or not in stock, our Engineering and Fabrication Department can quickly design and manufacture custom solutions to meet your specifications and standards, regardless of the crane manufacturer. Contact us by filling out our online ASK A QUESTION form, or call Customer Service Toll Free.

WHAT IS YOUR RETURN POLICY?

Authorization to return any item(s) for credit must have prior approval. Approval must come by filling out an online Return Request Form or from your ProservCrane representative. For a Returned Goods Authorization (RGA) number contact Customer Service.

For detailed information on returns, click on the Return Policy link below.

HOW DOES PROSERVCRANE HANDLE SHIPPING?

Items in stock will ship within 1-2 business days. Please allow an additional 3-7 days for Standard Ground Delivery. Please allow a longer lead time for Special order items.

For detailed shipping information, click on the Shipping Policy link below.

WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

We accept cash, checks, Money Orders, PayPal, Visa, MasterCard, American Express and Discover. For customers with established credit accounts with us, payment terms are net 30 days from the date of shipment or pick-up. All payments must be in U.S. dollars.

CONTACT INFORMATION

If you have any further questions you can contact us here.
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